Free Shipping On All Orders!

Free Shipping On All Orders!

Order by Phone, call 413-429-7471

Order by Email, Contact Us

designs that dance!

Order by Phone, call 413-429-7471 | Order by Email, Contact Us

FAQ



How do I determine my ring size?





How do I determine my bracelet size?






How do I care for my silver jewelry?






Will Anni Maliki silver give me allergies?






What is Anni Maliki's mailing address?


Anni Maliki

PO Box 241

Housatonic, MA 01236



Does Anni Maliki have a store?


No, not at present, but you can find our designs on this website, on Etsy, at these retailers



Is your full collection available online?


If we have discontinued a product, we remove it from our website. But f it is just temporarily out of stock, you will see this  prominently displayed on product pages. If you do not wish to wait an uncertain amount of time for it to be back in stock, please feel free to contact us with a custom order, with timeline between 4-6 weeks.



Can I replace a lost earring?


It depends. Please contact us and If I happen to have a single partner to your remaining earring, I will sell it to you at half the cost of the pair (with free shipping). Otherwise, we ask that you purchase a new pair.  Also, if a style is discontinued, we may not be able to help you because certain materials (pearls, stones) may be unavailable.



What is your return policy?


Anni Maliki will accept items for exchange or return if the item is returned in new and sale-able condition within 21 business days from the delivery date of your order. Exchanges will be made on the same item only and will be subject to shipping charges. If that item is no longer in stock, Anni Maliki will issue you a credit or refund for the original value of that item. Once your return is processed, a credit will be issued for the merchandise amount only. We cannot refund overnight or return shipping charges.  For more details, read our Policies Page.



What is your repair policy?


We will repair or replace any broken jewelry purchased through AnniMaliki.com within three months of the date of purchase, but only if the breakage is due to faulty original craftsmanship. If the item in question is no longer in stock, Anni Maliki will issue a full refund if the item is returned to Anni Maliki within one month of the date of purchase.

For replacement of items in need of repair, please contact us for instructions. Please include your name, phone number, order number and a brief description of the problem. We will respond promptly with instructions on how to proceed. We will not charge for shipping you back your replacement item.

If you purchased an item through one of our retail partners, please return the damaged item to that retailer for further instructions. 



What is your privacy policy?


We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to facilitate us in getting you your order without glitches.From time to time, we will send sale info, product names and updates, show announcements etc. via email. If you prefer not to receive these promotional emails, please unsubscribe, or contact us with "REMOVE" in the subject header. For more information, please read our Policies Page.



Do you offer gift-wrapping?


Yes. For a $4 we will wrap your item in with an organza ribbon and a silver acorn.






Is my transaction safe?


All order info sent to AnniMaliki.com is encrypted. We protect your online transactions by using Secure Sockets Layer (SSL) technology. We never share your information with any third party.